FAQ

How should the size selection be assessed?

Our sizes generally run a bit small. If you prefer a looser fit, we recommend choosing a size or two larger. Our size chart can serve as a guide.

How does a return process work?

For returns, please send the package to the following address:

Viktor Toptun

Von-Stauffenberg-Straße 19

48346 Ostbevern, Germany. 

Please note that you will be responsible for the return shipping costs.

Please include a note with your order number and name. Please also select one of the following options: refund, exchange for a different size, exchange for a different product, or receive a voucher code.

Where are our products produced?

Our products are manufactured exclusively in Germany, specifically in Bavaria. We adhere to German quality standards and attach great importance to manufacturing high-quality products.

How long does shipping take?

Delivery typically takes 2-5 days. Larger orders may be delayed by 2-3 days. We're doing our best to ensure you receive your package promptly.

Do you have any further questions? Don't hesitate to contact our customer support. We're always available and happy to help. You can reach us at info@kaiofit.de .